FAQs

Brands

Could you send me samples or coupons for your products?

At this time, we do not have a promotional program in place for the distribution of free coupons or samples. We suggest checking magazines and local newspapers, as they frequently carry discount coupons for many of our products.

I suffer from various allergies. How do I know if your products are suitable for me?

Please contact our Canadian division of Consumer Services at 1-800-565-7273. To find the toll free number for a particular brand please see the brand profile which can be found in the Our brands section. Alternatively, you can find some details on the product packaging.

Some of the people in my family have food intolerances & food allergies, can you tell me which food allergens are in your products?

Our product formulations and ingredients change from time to time; therefore we do not have a list which identifies specific sources of allergens or gluten in our products. If our ingredients contain even trace amounts of peanuts, tree nuts, sesame, milk, eggs, fish, soy, sulfites or wheat (and ingredients that may contain gluten), it will be stated on the label. 

However, in the unlikely event that you cannot determine whether or not a product contains the ingredient in question, we suggest you do not use it. 

For more specific information about the ingredients used in our products or other information you find on the packaging, please call our toll free Consumer Contact Centre at  1-800-565-7273 and they will be pleased to assist you. 

What is Unilever’s policy on animal testing?

Unilever Canada understands and shares your concern about this most important and complex matter. We are pleased to say that Unilever Canada does not test any of its home or personal care products on animals, in keeping with an earlier pledge we made to eliminate such testing whenever possible.  

Unilever Canada is committed to the elimination of animal testing. We are equally committed to consumer and customer health and safety and to the safety of our workforce and the environment.

Globally, Unilever does not undertake animal testing or commission others to do such testing on our behalf unless it is absolutely necessary to meet our health, safety and environmental obligations or it is demanded by government regulators or other official bodies. Before any animal testing is carried out, our internal control procedures require senior management to certify in writing that there is no other way of proceeding. We do not test finished home or personal care products on animals unless demanded by the regulatory authorities in the few countries where this is the law. In such cases we still try to convince the local authorities to change the law. The safety of Unilever products is assured by rigorous procedures using data from suppliers, the results of previous assessments and the most up-to-date information from the scientific literature available in the public domain. Our product development relies to a great extent on our ability to predict the safety of products.

Corporate

Could you give me Unilever Canada’s corporate address?

Unilever Canada Inc 
160 Bloor Street East 
Suite 1500 
Toronto, Ontario 
M4W 3R2
Tel:(416)-964-1857
Fax: (416)-964-8831

I have a great idea that I would like to share with your company. How do I go about doing this?

In order to submit an idea, please visit our website at http://www.unilever.com/innovation/collaborating/ which will explain the submission process & provide you with complete instructions.  

Community involvement & environment

How do I get in touch with Unilever Canada’s Brands to discuss sponsorship or donation opportunities?

Requests for product donations, advertising or brand sponsorship must be received in writing with details of the activity, organization, purpose, timing, quantity etc. at the following address:

Unilever Canada Foundation
P.O. Box 38
Saint John, NB
E2L 3X1
Toll Free: 1-866-340-6551
Fax: 506-631-6424

What is Unilever’s policy on recycling?

As a leading manufacturer of packaged consumer products, Unilever Canada recognizes the ever-increasing importance of ensuring the safety of our environment. The program we have established is comprehensive and requires our long-term commitment in numerous areas.

All Unilever Canada product cartons are now made of 100% recycled board reduction. Our package designs minimize the use of specific packaging materials and reduce the quantity of packaging, without sacrificing function of package.

Unilever Canada continues to operate not only according to government regulations, but within the spirit of these laws to protect our environment.   We continue development of programs designed to produce the most appropriate choices among packaging alternatives.

Human Resources

How can I apply for a job at Unilever?

Kindly visit the Careers section on this website to learn more about job opportunities at Unilever Canada. 

Consumer services

How can I contact Unilever Canada Consumer Services via postal mail?

You may send any comments, questions or concerns to our Canadian Consumer Services Division at the following address:

Unilever Canada Consumer Services
PO Box 38 Saint John
New Brunswick 
E2L 3X1